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Hawaii Municipality News · PRACTICAL EXPLAINER

What you need to know about Punaluʻu’s water-service meeting

Staff Writer · 2026-10-15

Hawaiʻi’s Public Utilities Commission will hold an October 19, 2026, meeting at Pāhala Community Center about disrupted Punaluʻu Water and Sanitation service after Hurricane Lala. Customers can hear the utility’s restoration plans, speak at the meeting or submit written comments.

Why is this meeting being held?

Hawaiʻi’s Public Utilities Commission is convening the meeting about service problems for customers of Punaluʻu Water and Sanitation, LLC. Its October 12 release links the continuing disruption in Punaluʻu to Hurricane Lala.

Official sources: Hawaiʻi PUC October 12 release

When and where can I attend?

The meeting is scheduled for Monday, October 19, 2026, from 6 to 8 p.m., according to the commission’s formal notice. It will be held at Pāhala Community Center, 96-1149 Kamani St., #1149, in Pāhala.

Official sources: Hawaiʻi PUC formal meeting notice

What will the utility explain?

Utility representatives are to explain their plans for restoring service over both the near and longer terms. The notices do not announce a date by which customers’ service will be fully restored.

Official sources: Hawaiʻi PUC meeting and comment notice · Hawaiʻi PUC October 12 release

Can customers ask questions and share their experiences?

The planned comment period is open to customers and the wider public. The commission has also asked the utility and the Division of Consumer Advocacy to stay after the meeting to answer customers’ questions.

Official sources: Hawaiʻi PUC meeting and comment notice

How can I send written comments?

Use the commission’s online public-comment form, email puc@hawaii.gov or mail a submission to Hawaiʻi Public Utilities Commission, 465 S. King St., #103, Honolulu, HI 96813. Put Docket No. 2025-0167, the case reference, in the subject line and identify yourself and any organization you represent. The notices reviewed do not state a written-comment cutoff date.

Official sources: Hawaiʻi PUC meeting and comment notice · Hawaiʻi PUC release PDF and contact details

Will written comments be private?

No: the PUC says written comments will be part of the public record. They will be available through the commission’s Case and Document Management System, its online case-record service.

Official sources: Hawaiʻi PUC meeting and comment notice

How do I request disability accommodations?

Contact the commission at 808-586-2020 or puc@hawaii.gov as soon as possible if you need disability-related aids, services or accommodations. The notice says earlier requests are more likely to be fulfilled.

Official sources: Hawaiʻi PUC meeting and comment notice · Hawaiʻi PUC release PDF and contact details

Official source: Hawaiʻi Public Utilities Commission

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